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Author Topic: [solved] Image problem  (Read 95 times)
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Rajah
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« on: February 09, 2010, 09:03:47 AM »

RobMack wrote November 18, 2009

Everything looks great in the preview in the editor, but when I go to the "send" area the header image is missing. The src address is shown in the code at the very bottom as relative /folder/file.gif rather than the absolute url I put in in the editor : h t t p://www.mysite.com/myjoomla/folder/file.gif. (http is space out to remove auto-link confusion from this made-up address)

[SOLUTION]: AFTER I TESTED SENDING TO VARIOUS MACHINES & OSs, I REALIZED THAT PERHAPS I'M NOT SUPPOSED TO SEE THE PREVIEW IN THE SEND AREA. THE IMAGE IS EMBEDDED AND SHOWING UP IN E-MAIL AS IT ARRIVES. I am very pleased with the Communicator component thus far.

It seems this is partly true. Everything looks fine, but if the receiver prints newsletter all special characters like é are messed up with other strange characters.

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CommOwner
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« Reply #1 on: February 09, 2010, 10:39:02 PM »

I suppose the title should read 'characters problem' rather than 'image problem'.  Or I understood you wrong.  The image proble ist solved, isn't it?

The character translation problem might be a problem of the receiving client if that client does not handle UTF-8 correctly or the client user has an overwrite in place to always use another character-set.

Erik

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Rajah
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« Reply #2 on: February 10, 2010, 10:22:46 AM »

Hi Erik,

I did search for the problem and this was close. It is (also) an image problem, because when I compose a newsletter without the image (logo) the printout is ok.

In another topic I found about the configuration in JCE to change the standard from relative to the full url. That did the trick! So. problem solved!
 
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